


Ricardo Arvayo III
Web Designer / Technical Support Engineer
Phone:
520-988-1175
Email:
Address:
179 Carpa Corte
Rio Rico, AZ 85648
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Date of Birth:
March 5th, 1984
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EXPERIENCE
2014-2016
Technical Support Engineer
Raytheon Missile Systems
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Responsibilities included tool support in the areas of troubleshooting / problem resolution, integration, and customization.
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Demonstrated experience in general Information Technology Applications, SW Tools acquisition and assessments, deployment, maintenance, and tool integrations.
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Demonstrated knowledge of computing hardware/software interfaces, OS platforms, and performance testing.
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Lab Operating Procedure (LOP) Management; provide direction for lab users on established policies
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Management, coordination and implementation of Environmental Health, Safety and Sustainment
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Property and Metrology Management
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Provided process support to Supply Chain Management (SCM)
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Assessment preparation and support, lead audits, oversee engineering lab objective evaluation and Voluntary Protection Program and assist in the development of long-range objectives, including program goals.
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Responsible for safeguarding of classified/proprietary material, hardware and documentation, utilizing Export Administration Regulations
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Develop and implement communication plans; providing consulting support to functional and program leadership
2009-2014
Government Warehouse Inventory Specialist
Raytheon Missile Systems
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Provided efficient and compliant execution of operational processes associated with Physical Management of Government Furnished Material.
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Processed inbound receipts of Government Material being furnished to MS plant sites and monitor cross functional process compliance: Tucson, Camden, McAlester and Huntsville.
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Support Cycle Inventory activity, to include physical review materials.
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Provided guidance to GFM WIPS team relative to warehouse operations and PRISM transactions.
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Monitor PRISM and RayTrak activity to support management of GFM Warehouse metrics. Drive cross functional actions needed to maintain warehouse compliance and performance standards. Use of Excel to manage PRISM data files needed for GFM Warehouse metrics and DCMA audit support.
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Plant Clearance Case submittals to the Government PCARSS system.
2007-2009
Custodian
Raytheon Missile Systems
​A typical day was going to our group meeting with first shift, swiffering, alcohol wiping areas in the clean room, cleaning bathrooms, mopping, taking out trash from cubicles, and helping clean other buildings as needed.
EDUCATION
2011-2013
Master's Degree
UNIVERSITY OF PHOENIX
Tucson AZ
Masters in Information Systems area of emphasis in Database Management Systems
2002-2006
Bachelor's Degree
UNIVERSITY OF ADVANCING TECHNOLOGY
Tempe AZ
Bachelors of Art in Multimedia area of emphasis in Web and Graphic Design
1998-2002
High School Diploma
RIO RICO HIGH SCHOOL
Rio Rico AZ
General Education High School Diploma
IT Information Systems Technology
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Web Development/Front End
HTML, DHTML,XML - Cascading Style Sheets
JSON structure data for transmission between servers/web applications
Web Development/Back End
JavaScript websites - web servers
PHP for creating desktop applications
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Python cross platform scripting and simple web development
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TROUBLESHOOTING
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Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
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Support basic IT infrastructure and networking
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Configure and support PC, mobile and IoT device hardware
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Implement basic data backup and recovery methods and apply data storage and management best practices
NETWORKING
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Design and implement functional networks
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Configure, manage, and maintain essential network devices
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Use devices such as switches and routers to segment network traffic and create resilient networks
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Identify benefits and drawbacks of existing network configurations
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Implement network security, standards, and protocols
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Troubleshoot network problems
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Support the creation of virtualized networks
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SKILLS

Microsoft Excel - Advanced
Microsoft Word - Advanced
Microsoft Power Point - Proficient
Adobe Photoshop - Advanced
Adobe Illustrator - Advanced
Spanish - Advanced